How can I schedule an appointment?
Give us a call at Albany Office Phone Number 518-240-3750 or visit out scheduling page.
Do you offer walk-in hours for patients?
Scheduling an appointment is preferred; however, if you are in pain, we will see you as soon as possible
How many doctors do you have and what can you tell me about them?
Check out our Meet the Doctor Section to read their bios.
Oral Surgery Care
What services do you provide?
We offer a comprehensive suite of services. Check out our Procedure for more information.
How can I overcome my fear of the dentist?
Tell the patient coordinator about your dental fears when you make your appointment. When you come in for your appointment, our dental team and staff will do everything possible to make your experience positive.
How do I know if my dental team is taking proper precautions regarding infection control?
We strive to conform to the highest standards regarding infection control. All dental professionals are trained to follow an infection control protocol when treating patients.
What are the signs of oral cancer and what steps can I take to prevent it?
Check out our page on Oral Cancer.
What oral side effects occur with radiation therapy?
When radiation therapy is used for the head and neck area, many people experience irritation in the mouth, dry mouth, difficulty in swallowing and changes in taste. Radiation also increases the chances of getting cavities, that’s why it is especially important to take good care of your teeth, gums, mouth and throat during radiation treatment. Be sure to talk regularly with your cancer specialist and dentist about any mouth problems you might have during and after radiation treatment. Also, discuss with your dentist, prior to starting head and neck cancer therapy, what you can do before, during and after your therapy to help prevent the possible oral side effects.
Insurance and Financing
Do you provide financial options?
Yes, we accept major credit cards as well as CareCredit.
What insurance providers do you accept?
Check out our Insurance page for a list.
How much will I have to pay and when do I have to pay it?
We do our very best to ensure there are no surprises. Please note that insurance is an arrangement between you and your insurance company. Specific questions about your insurance and coverage should be directed to your insurance company. It is often difficult to determine exactly what your portion of your payments will be dependent on the various insurance and employer plans. It is expected that we will collect your portion of the fees at the time of service.
Why can't I pay my portion after my insurance pays?
We collect your portion at time of service. In the event we have over-collected by accident, your account will have a credit balance. We do monitor patient accounts monthly and will contact you to determine your preferred method of refund. Please feel free to contact us immediately after you receive notice from your insurance company to request a refund as well.